About Me

I am Sabeth, a graduate master student.  I am a social person and love to work with and for people. I am a curious designer, continuously looking for new design opportunities in health care. With a human-centered approach I tackle complex, multi-stakeholder problems. 

A solution that fits all perspectives.

Identity

As a designer, I would identify myself as an empathic designer. I am a curious person who continuously wants to dive into a new context to understand and feel empathy towards the people I am designing for. Using a human-centered design approach including qualitative research methods, I aim to learn from both users and stakeholders to strive for the optimal user experience. In the design process, I apply this human-centered design approach to understand the user in combination with a participatory design approach. This participatory approach means giving the user an expert role when needed in the design process by for example hosting a co-creation.

During the design process, I am ambitious to learn about the challenges I will meet on the way. Especially, when working with complex stakeholder environments, I am driven to get to the core of the individual needs and beliefs. Bringing these needs and beliefs together makes that I strive for designs that fit all perspectives. Each project features a different stakeholder environment. This diverse character is what makes design interesting to me.

One of the stakeholders to work with, in the design process, can be data scientists. As a designer, I create the bridge between data scientists and end-users. On the one hand, I can use my gathered technical knowledge to understand the data flow behind the system while on the other hand, I can use my human-centered design approach to create an explainable design for its users.

Vision

In my opinion, within the healthcare domain, it is the role of designers to create more human-centered devices and experiences for patients. I think this should be done in a way that creates opportunities for person-centered care, as every patient has different needs. The essence of person-centered care is to place the patient’s perspective at the center of services.

A danger of the growing amount of technical solutions is that it creates a too general approach when delivering care. Amongst technical solutions, an upcoming trend in health care is Artificial Intelligence (AI). I believe that AI shows opportunities to both scale up innovative projects by the growing amount of available datasets, as well as using this data in such a way to create a personal experience for patients. To reach this goal, I believe that designers should preserve that these data-driven innovations should not substitute any medical experts. Instead, being aware as a designer of what should be the role of the designed system and what should be the role of the medical experts will eventually improve the overall patient experience.

For patients and medical experts to embrace new technologies, I believe that these designs should be trustable and understandable. Creating a transparent design for the user and system to have a healthy relationship by not mis- or underusing the system is something I strive for.

To conclude, I believe that the future in health care needs a human-centered design approach to create solutions that will lead to improved patient experiences and embrace personalized care.

Create opportunities for person-centered care.